Voile Velvet Embroidered Heels

General care. Machine wash cold on a gentle cycle with a mild detergent, or hand wash. Wash with similar colours and turn inside out.

Drying. Do not tumble dry. Reshape and dry flat or hang in the shade, away from direct heat and sunlight.

Ironing. Iron on low heat. For delicate fabrics such as chiffon and satin, iron inside out or use a pressing cloth.

Delicates & embellishments. Beaded, sequinned and embroidered pieces are dry clean only. Avoid bleach, fabric softener and wringing.

Refund & Exchange

To ensure you are happy with your order, you can check the items on delivery.

All items can be checked on arrival while the courier waits. If the product is not right for you, simply give it back to the courier, along with the delivery fees.

We offer a 7-day refund and a 14-day exchange period. Delivery charges apply.

Items must be unworn and in original condition with packaging. We ship our orders through Bosta or via in-house couriers.

Shipping in Cairo and Alexandria is within 2 days. Express shipping is available in Cairo — within 24 hours of order submission.

You can check your items while the courier waits; if it is not suitable, pay the shipping fees and return with him. Exchange and refund after the courier leaves are also available but entail an additional shipping fee.

If you are adding multiple items to choose between, please tell us so we can send via an in-house courier — Bosta does not allow partial delivery.